Baton Rouge Water Company (BRWC), and its subsidiaries Parish Water Company and Ascension Water Company, proudly announces its A water system grade from the Louisiana Department of Health (LDH) for the second year since the program began in 2023. Learn More »

Baton Rouge Water Company and its subsidiaries, Parish Water Company and Ascension Water Company, are ready to weather the storm!  We have invested in large diesel generators, which are strategically placed at well sites to ensure that our customers will not lose water service due to a power outage from a hurricane or ice storm.  Our employees will be working around the clock to maintain our infrastructure, answer your calls, and turn off your water service should you need to have your plumbing repaired.  We will not be able to move about during the height of the storm, but are ready to go as soon as it is safe.

Should the area experience an ice storm or a hard freeze in which the temperature drops below freezing and stays below freezing for a significant amount of time, you may wish to follow the instructions of plumbing experts.  Most experts state you should:

1. Insulate your outside faucets and exposed pipes, including backflow prevention devices.
2. If you choose to drip your faucets, do not drip during the daylight hours when the temperatures are above freezing.
3. Instead of running water overnight to prevent freezing pipes, set an alarm to run water for 20-30 seconds a few times during the night, both hot and cold, at different points throughout the home to protect pipes.
4. For sinks and lavatories adjacent to outside walls, leave the cabinet doors open at night to warm indoor pipes.
5. Familiarize yourself with where your home or building’s water cut off valve is.

Should your water pipes freeze and burst, use your home or building’s water cut off valve to shut off your water to the structure.  If that is not possible, please know that we will have employees ready to go to turn your water service off for repair.

We will post water outages, advisories and notices that could affect your service.

To check for activity in your area, use the interactive map here » 

Baton Rouge Water Customers can pay their water bills, along with their City Parish sewer and garbage bills at the City Parish Sewer Department located at 1100 Laurel Street (map). All issues with the sewer portion of your bill can only be handled by the Sewer office at 225-389-5378. Missed garbage pick up requests can be made by dialing 3-1-1.

Cash payments can now be made for your water and sewer bills at all Western Union Quick Collect locations.

You’ll find convenient spots like Walgreens, Albertson’s and Regions. Places you already know and visit nearby. Go to westernunion.com select Quick Collect locations and enter your zip code.